【交通便利之選】自攜營帳露營體驗 (可攜帶寵物)

Terms & Conditions

Campsite Rules: 

• Campers are not allowed to bring outsiders and visitors are allowed to stay in the camp only with the permission of camp staff
• No noise or harassment is allowed in the camp (Our staff has the right to invite the offenders to leave the camp immediately without any compensation or refund)
• There are toilets and hand dishes in the camp and tap water is provided. Do not pour the food waste directly into the wash basin（please use the kitchen waste）and pour the food waste into the garbage bag
• Everyone should behave themselves and keep clean
• Campers should bring their own personal cleaning and sanitation products.
• Take away the garbage by yourself. Everyone must be self-disciplined and keep the camp clean [all large garbage must be wrapped up and taken away from the camp, and the garbage shall be discarded at the designated collection place at the reception]
• Please bring your own camping supplies
• Each camping tent (including canopy, if applicable) can be used outside the designated area
• Each camping area shall only set up 1 with no more than six campers per tent (two additional campers will be charged), all camping equipment should occupy no more than 500 square feet of space
• Camp start location will be indicated by camp staff on site
• Cooking stoves are allowed in the camp, but they must be used under protective conditions.（$5000 in case of damage）

Facilities and Equipment:

• Campers are required to pay for any loss or damage to the facilities and equipment used
• Campers must keep the campsite clean and must not cut down or pick trees or flowers
• Furniture/equipment in the camp house and activity rooms must not be moved without permission
• Do not hang flags, put up posters or use the campsite power without permission
• You are not allowed to hang facilities or take drinkable water for activities/games without permission
• Please take care of public property, especially camp water and art installations, and pay for any damage.
• You may bring your own stove for cooking (do not damage the ground)

Pet Rules:

• No large dogs
• Owners are responsible for keeping the campsite clean and keeping their pets quiet and on a leash while at camp
• Pets must be kept on a leash and muzzled at all times while at camp. Owners are responsible for keeping their pets quiet. If pets continue to make noise, harass or attack campers or camp staff, or exhibit aggressive behavior, service providers must ask them to leave immediately.
• The owner is solely responsible for the behavior and safety of the pet and the campground service provider assumes no responsibility. If the pet causes any damage, vandalism or defecation, the campground service provider may claim damages from the customer and the owner will be responsible for subsequent repair and restoration costs.

Transportation:

• Campers' vehicles are not allowed to enter/park within the campsite without permission

Injuries and accidents:

• In case of any accident, please notify the camp staff or security guard for assistance. 
• The camp is equipped with simple first aid supplies, campers can ask the camp staff if necessary.
• We have taken all safety measures to ensure the safety of campers. However, in case of any accident, the organization is solely responsible for it. 

Other Rules:

• Campers must arrive and leave the camp at the designated time. If you are late or leave earlier, you must notify the camp staff in advance
• Only booking service is accepted for admission (100% payment is made)
• In the campsite, campers must be self-disciplined, clothes and shoes must be neat, and must not be naked
• Do not enter the office area, storage room and kitchen without authorization.
• All fire-lighting activities are prohibited（except for cooking）
• It is forbidden to use self-made carton ovens and barbecue forks
• Smoking, gambling, drunkenness or any behavior that violates the laws of Hong Kong is strictly prohibited in the camp
• If campers violate the camp’s rules or other illegal or deviant behaviors are found, we have the right to terminate their camp period at any time, and the fees will not be refunded
• Campers must take care of their personal belongings, and if they are lost, the applicant organization will be responsible for it
• In the event of an accident or typhoon during the camp, we have the absolute right to decide on all matters to be handled, and no objection is allowed
• If there is an emergency, you can contact the camp staff
• The final decision on the specific requirements of the camping space shall be arranged and provided by the service provider and shall not be subject to dispute

*Campsite Disclaimer:
Anyone entering the campsite should be aware that they need to take care of their own personal belongings and assume responsibility for their safety. Anyone should assess their own physical condition and take care of the risk of liability of fellow campers.

Cancellation Policy

Reschedule / Change booking

• Reschedule booking and amend service details is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

If any dispute arises, Holimood reserves the final decision. If you have any questions, please feel free to contact us.

Bad Weather Policy

1) In the event of a Tropical Cyclone Signal No. 1/No.3 or yellow rainstorm warning being issued on the day of arrival, the reservation will remain effective as usual.

2) In the event of a Tropical Cyclone Signal No. 8 or above being hoisted, Red or Black Rainstorm Warning being issued, on the day of arrival, the following arrangement would be made:

a. If the signal is still hoisting after 3:00 pm, the reservation can be changed to another check-in date of the same value. Guests must inform Holimood of the reservation change within 7 days.

b. If the signal is removed by 3:00 pm, the reservation will remain effective as usual.

Should there be any dispute, Holimood will retain the right of final decision.

Reschedule / Change booking

• Reschedule booking and amend service details is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

If any dispute arises, Holimood reserves the final decision. If