Caravan Voucher (For 3 ppx)

Terms & Conditions

Due to the repeated occurrence of the Covid-19 virus, all website users must agree & accept the following terms for making the reservation.

If the service fails to deliver due to the anti-epidemic policy by the government, reservation can only be rescheduled according to the guidelines issued by Holimood and refund will be according to the Cancellation Policy."

• The rental price will change with the number of guests checking in. Please make sure of the correct number of guests in the reservation. 
  
• Guests must pay a deposit of HKD$500 upon checking in.
• The Clients are liable for damages to the Centre caused by an act or omission of Clients, the Clients’ attending guests, staff, agents, contractors or invitees. These include, but not limited to missing or damaged furniture, fixture, watersport gears, camping facilities, equipment, decorations, lawn, plants, trees, or fencing. These also include any replacement, removal and/ or custodial cleaning fees as well as any cost for repairs and materials.
  The Clients have to deposit a Damage & Cleaning Deposit to the Centre upon taking possession of the party venue or checking‐in in an amount as below stipulated in CASH to cover up any of the costs that may be raised as herein mentioned. The amount will be refunded to the Clients after any deduction deemed necessary by the Centre at the checking‐out time of the Clients.
• The campsite is located in the restricted area in Lantau Island. Those who wish to drive through must apply for the approval beforehand.

Restricted Items :
The following items are not permitted in the Centre: candles (unless served in a seepage‐proofed container), incense, fireworks (except bonfire at pre‐assigned fire pit), open flame, and weapons.

Terms and condition:

1. The voucher is non-refundable
2. The dates of use have to be specified upon purchase.
3. Guests have to initiate the voucher upon checking in at reception counter; otherwise normal rates will apply for all seasports activities.
4. The voucher is valid for the date specified and the following day.
5. Once the voucher is purchased, administrative charge will apply for change of dates of use. (please refer to change date and cancellation policy)
6. Once the voucher is initiated, it cannot be transferred, deferred, refunded and/or sold to other persons under any circumstances
7. During peak seasons, kind of equipment’s rental may need to wait, subject to availability
8. All extra amount consumed should be settled by cash.
9. The full value of the voucher can be consumed on all rentals of kayaks, bodyboards & skimboard
10. Discount off rental of other non-motorized seasports equipment (ie. windsurfer, SUP and surfboard)
11. 1-night FREE accommodation which is used for voucher(s) of watersports only, we don’t have room(s) or tent(s) rental. Extra person(s) can purchase our supplementary voucher(s) to enjoy the same benefit
12. Beach towel, shampoo, shower gel, and other bathroom amenities will not be provided.
13. Beddings (pillows and quilt) for 3 ppl will be provided in the Caravan. The 4th Guest can be pre‐ordered beddings (pillows and quilt) at HK$50 per person (onsite booking at HK$80 per person).
14. All activity voucher holder(s) can be offered at $250 to get One session (3 hours) Extra BBQ facility, it will be included 2 pack charcoal, BBQ tongs, as well as a tray. Unauthorized user(s), we will charge HK$500 of open furnace charge
15. If there are power / short circuit problems caused by weather, accidents or human factors at the camping area, no refund can be made.
16. Cooking is NOT allowed in room/ safari tent/ Caravan/ LCS open space and deck area. Unauthorized user(s), we will charge HK$500
17. Voucher holder(s) BBQ and cooking shall be in the arranged area, burning or make fire in our camp zone are not permitted.
18. Guests can use our locker & shower facilities during visit to the campsite.
19. The use of the open space and the deck area at the campground/main building is on a shared use basis, and please note that we may have other campers or BBQ users during the same period. Quiet time starts at 10:00 pm.
20. Our Centre has a variety of beverages sold, if guests bring/order drinks to here, LCS will not provide any fridge service.
21. If there are power / short circuit problems cause by weather, accidents or human factors at LCS center /camping area, no refund can be made.
22. The Centre reserves the absolute discretion to amend and supplement the above rules at any time without notice.
23. The Centre reserves the right to terminate services without reason.
24. In case of dispute, Long Coast Seasports and Holimood reserve the rights for its final decision.
25. In case of dispute regarding caravan, Lantau Glamping N Camping Sport reserves the rights for its final decision.

Pet Stay
We can flexible on the pet arrangements, as long as they are well‐behaved, quiet and can be properly leashed and muzzled at times, as we have to consider our other guests as well.

• Dogs can also sleep together in the room on the floor (kindly be understood that dogs are not allowed on the beds and/or furniture).
• Dogs are not allowed in the Safari Tents or our regular camping tents. So if you are bringing with your dogs, they can sleep outside the tent, and they should be leashed and not dig holes at our grassland.
• Guests should be responsible to pick up after them and do not allow them to urinate within our premises.
• An additional for pet‐staying‐charge of HK$100 per dog per night will be required.

About COVID-19 cancellation：

•20% administrative fee will be charged for cancellation, customer must notify the cancellation at least 7 days before the reservation, otherwise it will be abandoned.

•If customer is unfortunately diagnosed, the booking can be transferred to other friends. 

Cancellation Policy

Cancellations/change date(s):
• More than 45 days before check-in date no charge
• More than 30 days before check-in date will be subject to a 10% admin fee;
• More than 15 days before check-in date will be subject to a 30% admin fee;
• More than 5 days before check-in date will be subject to a 50% admin fee;
• Less than 5 days before check-in date: no refund

$100 handling fee will be charged by Holimood to cancel or reschedule the reservation.
If customers wish to cancel or reschedule their reservation, please inform us by email to [email protected].

If any dispute arises, Holimood reserves the final decision. If you have any questions, please feel free to contact us.

Bad Weather Policy

Bad Weather Policy and Arrangement:
• Typhoon Signals No. 1 /3 or Yellow/Red Rainstorm Warning, normal Operation • Typhoon Signal No. 3 (if forecast show may have signal No.8 within 24 hours) 1. Postponing the date for use of the vouchers can be made without additional charge OR; 2. Alternatively if guests would like to cancel their bookings, 50% administration fee will be applied • Tropical Cyclone Warning Signal No. 8 or Black Rainstorm Warnings 1. Postponing the date for use of the vouchers can be made without additional charge OR; 2. Alternatively if guests would like to cancel their bookings, 30% administration fee will be applied • Any social incidents which might affect transportations or traffics. 1. Postponing the date for use of the vouchers can be made without additional charge OR; 2. Alternatively if guests would like to cancel their bookings, 50% administration fee will be applied • All other situations are subject to the on‐day condition and LCS’ final decision. Change date(s) arrangement noted: • If guest to postpone the date(s) of use under reason, the revised date(s) should be made within 6 months from the original date, pre‐book shall be requested, overdue will be abandoned. • If the revised date(s) fall on a different price zone, i.e. peak season to value season, there will be no refund on the price difference. • If the revised date(s) from value season to peak season, the balance needs to be settled by guests.